Privacy Policy

Welcome to Falconspaces . This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide, such as:

• Contact details (name, email address, phone number).
• Billing and invoicing information (address, GSTIN if applicable).
• Project details, files, messages, and other materials you submit when requesting services.
• Other information you provide via forms, chats, or emails.

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• Technical data (IP address, browser type and version, device type, operating system).
• Usage data (pages visited, time spent, referring/exit pages, click data).
• Cookie and tracking data (see Cookies section below).

2. How We Use Your Information

We use collected information for purposes including:

• Providing, operating, and improving our services and website.
• Communicating with you about projects, invoices, support, and updates.
• Processing payments and preventing fraud.
• Marketing and promotional communications (only if you opt in).
• Complying with legal obligations and protecting our rights.

3. Legal Basis for Processing (if applicable)

Where relevant laws require us to state a legal basis (for example under GDPR), we process personal data based on:

• Performance of a contract (to provide services you requested).
• Legitimate interests (e.g., improving services, fraud prevention), balanced against your rights.
• Your consent (for marketing and certain analytics or cookies where required).
• Compliance with legal obligations.

4. Sharing Your Information

We may share information with:

• Service providers and contractors who help deliver services (payment processors, cloud hosts, analytics providers).
• Professional advisors and accountants for billing or legal compliance.
• Law enforcement, regulators, or courts when required by law or to protect rights and safety.
• With your consent or at your direction.

5. Cookies & Tracking

We use cookies and similar technologies to personalize content, analyze site usage, and support features. You can manage cookie preferences via your browser settings. If you disable cookies, some features of the site may not work correctly.

6. Data Retention

We keep personal data only as long as necessary for the purposes described — to provide services, comply with legal obligations, and resolve disputes. Typical retention periods include:

• Financial and billing records: as required by law (for example, up to 7 years for tax records in many jurisdictions).
• Contact and project data: for the duration of our relationship plus a reasonable period after for backups, support, or legal reasons.

7. Your Rights

Depending on your jurisdiction, you may have rights including:

• Access: request a copy of your personal data we hold.
• Correction: ask us to correct inaccurate or incomplete data.
• Deletion: request deletion of data where we have no legal reason to retain it.
• Restriction or objection: limit or object to certain processing activities.
• Data portability: request your data in a structured, machine-readable format.

To exercise any right, contact us at info@falconspaces.com. We may need to verify your identity before fulfilling requests.

8. Security

We implement reasonable administrative, technical, and physical safeguards to protect personal data. However, no method of transmission or storage is completely secure; we cannot guarantee absolute security.

9. Third-Party Links & Services

Our site may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties — please review their privacy policies before providing personal information.

10. Children

Our services are not intended for children under 13 (or a higher age if required by local law). We do not knowingly collect personal information from children. If you believe a child’s information has been provided, contact us and we will take steps to delete it.

11. International Transfers

We may transfer and store personal data on servers outside your country. Where required, we take steps to ensure appropriate safeguards for such transfers (standard contractual clauses or other legal mechanisms).

12. Changes to This Policy

We may update this Privacy Policy periodically. When we make material changes, we will post the updated policy with a new effective date and, where appropriate, notify you by email or on our website.

13. Contact Us

If you have questions, requests, or complaints about this policy, contact:

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Email: info@falconspaces.com

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.